The Salesforce and Pardot Consultancy

Our Small Business Salesforce Implementation Playbook

Salesforce Implementation Playbook

At Cairies, we spend a lot of time helping small businesses implement Salesforce, where they previously had no CRM capabilities, and spreadsheets were used to operate business processes. We love the speed at which small businesses can make changes.  Often, we get them up and running with Salesforce in around five days. Here’s our Salesforce […]

Helping our small business Salesforce customers during lockdown

Salesforce SME

Lockdown has been tough on everyone in some way or another. Here is how we’ve been helping our small business Salesforce customers through the lockdown. If you need any advice on how Salesforce or Pardot can support your ways of working, please contact us to see how we can help.

3 easy steps to increase your NPS rating using Salesforce

Improving Customer Feedback Salesforce

Recently a client of ours asked for help to improve their process for obtaining customer feedback. With a tool already in mind for gathering the feedback called Delighted, we helped to implement it, deliver it on time and improve their customer satisfaction process. Step 1 – Choose the right survey type Firstly, understand the customer’s […]

Integrate Salesforce with Mailchimp

Salesforce Mailchimp Integration

Have you recently bought Salesforce but want to continue using your existing Marketing Automation tool Mailchimp? We can help you integrate Mailchimp with Salesforce in a few easy steps. Then you can quickly pass your Salesforce leads and contacts to Mailchimp. Adding them to the relevant list to allow you to target them with specific […]