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The Bridge Salesforce Case Study

Working with The Bridge Community Project

 

Over the last few months, we have been working with a charity called The Bridge. They are passionate about improving the everyday well-being of the people of West Lothian by providing practical and relational support.

 

They offer a number of services, including financial support, counselling and groups/courses to help people cope with everyday life. We worked with The Bridge to move their Stepping Stones to Wellbeing service onto Salesforce.

 

In doing so, we automated many manual processes and made the onboarding process of a new participant more efficient. It involved moving away from spreadsheets and paper forms. We ensured crucial data was captured and reduced the chance of manual errors. Read more about it in our case study.

 

“The team has valued working alongside Emma and Andrew on the implementation of our new salesforce system. They were able to explain more complicated IT jargon in a simple way, which ensured that the process from start to finish was very smooth. They were very responsive to any questions we had and were a joy to work alongside. We hope to work again with them in the future and we would highly recommend them.”

Alan Davidson – Chief Executive Officer

 

If you would like to do more with Salesforce, call us today to see how we can help you.

 

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